Privacy Policy

1. Introduction & Scope

This Privacy Policy explains how Crowell Digital Marketplace ("we", "us", or "our"), operating the AIBiz Pro service, collects, uses, and safeguards information when you visit our website (aibizpro.cdmweb.store), interact with our AI voice and live chat widgets, or subscribe to our 24/7 AI receptionist services.

2. Strict Prohibition on Buying, Selling, or Affiliate Marketing of Leads

Strict No-Affiliate & No Lead Brokerage Policy: Crowell Digital Marketplace and AIBiz Pro do not purchase leads from third-party brokers, do not sell, rent, trade, or share your personal information or contact details with affiliates or third-party lead aggregators, and do not participate in affiliate lead generation schemes. All interactions are handled directly between your business and Crowell Digital Marketplace.

3. Information We Collect

We collect information only when voluntarily provided by you, such as:

• Contact Information: Name, business email, and business phone number submitted voluntarily via our interactive live chat widget.
• Conversation Details: Inquiry topics, scheduling preferences, and service questions submitted to our live chat or spoken with our voice agent.
• Billing Information: Payments are processed securely via our verified third-party payment gateway; we do not store full payment card numbers on our servers.

4. SMS Messaging & 10DLC Carrier Compliance

We strictly adhere to CTIA guidelines and mobile carrier compliance rules regarding A2P 10DLC messaging:

• No Sharing for Marketing: Mobile phone numbers and opt-in consent will NEVER be shared with third parties or affiliates for marketing or promotional purposes under any circumstances.
• Opt-In Consent: Text messaging is only initiated if you explicitly request communication or opt in. You may opt out at any time by replying STOP to any message. Reply HELP for assistance.
• Message & Data Rates: Standard message and data rates may apply. Message frequency varies based on your inquiry.

5. How We Use Your Information

• To provide, operate, and maintain the AIBiz Pro virtual assistant platform.
• To answer questions submitted via our live chat widget.
• To process subscriptions, orders, and free trial activations.
• To prevent fraud and maintain the security of our platform.

6. Data Security & Retention

We implement industry-standard encryption, firewalls, and security controls to protect your personal data. We retain information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Verified Brand & Business Contact

If you have any questions or requests regarding this Privacy Policy or your data, please contact the verified business entity: